My stapler at my home desk is one my mom gave me years ago -- she first starting using it before I was born. I still use it, and all these years later -- I am now 53 -- and having used the stapler not only through boxes and boxes of staples, but occasionally as a hammer, or even as a door stop, that tank of a stapler still works great, first time every time, for anywhere up to about 30 pages.
When I needed another stapler, this time for my office, I tried a few other brands and they all had one thing in common -- frequent misfires, especially on more than just a few sheets of paper. And a heavy duty stapler was needed for more than 20 sheets, not an infrequent size for my needs.
Remembering the tank, I went to the Swingline website, and came across this high capacity stapler. 2-60 sheets covers about 98% of my needs! I ordered one, and it works better than I imagined! Perfect every time, and now I could even staple up to 60 pages flawlessly! I even ordered another one for home, and it sits next to the tank for those larger needs. Even those staplers I have now had for about 8 or 10 years, and they remain stalwarts of my desk supplies.
I am a patent attorney. Frequently in my life or my career have I come across products or companies that so consistently provide the best performance, let alone for years and years and years. My hat is off to you for excellent products and (what I understand to be) excellent service, for those few times service may be needed.